Q : Does the artwork come with a Certificate of Authenticity?
Yes, all our prints come with a Certificate of Authenticity from the Gallery, and some will come with an additional Certificate from the Artist.
Q: When will my artwork arrive?
We cannot guarantee specific shipment dates until an order has been placed, unframed works typically ship within 5 - 10 business days and framed works take a bit longer, usually shipping within 7 - 10 business days.
Q. What is a Limited Edition?
A Limited edition refers to the number of prints that are available for that artwork. The artist sets the edition size. Limited edition prints can vary in material and size. Once the edition is sold out, it is no longer available and that is why it has more value than an open edition.
Q. What is an Open Edition Print?
An open edition print is often priced lower and valued lower than a limited edition print because there is an unlimited amount of availability.
Q: How can I order a print?
You can make a purchase through our website or reach out to us at firstname.lastname@example.org
Q: What forms of payment do you accept?
We accept Visa, MasterCard, Discover, American Express and PayPal. ANENT also accepts payments through Bank transfer, if you would like this form of payment please email email@example.com
Q. Can I change my shipping address?
We cannot change your shipping address once your order has been dispatched. Please ensure the correct address is entered at the time of order. Once the shipping company has marked the order as “delivered” we are not responsible for it.
Q: Do you ship internationally?
Yes! We do ship internationally. Please note that your order may be subject to import taxes and duties once it arrives at the country of destination. These taxes and duties are not included in your purchase price and are the responsibility of the customer.
Q: Do you ship to P.O. Boxes?
No, we do not ship to P.O. Boxes.
Q: What is your return policy?
Unfortunately, we don’t offer returns unless the artwork arrives damaged. If so, please reach out to us at firstname.lastname@example.org
We try to provide our collectors with accurate descriptions and visuals of the artwork on our site.
Q: Can I commission a new work?
If you would like to commission a work, please reach out to us at email@example.com and we’d be happy to discuss it and talk with the artist to see if it’s possible.